Terms and Conditions for Dispatcher University Course

Welcome to Dispatcher University! By enrolling in our truck dispatching course, you agree to the following terms and conditions:

1. Course Content and Access

1.1. Course Structure: The course consists of pre-recorded content, downloadable templates, live training sessions, and ongoing support. All course materials will be hosted on a third-party e-learning platform, Skool. You can access our private community and course content at https://www.skool.com/dispatcheruniversity.

1.2. Access: Students have lifetime access to pre-recorded content and personal use licensing for templates. Templates are for personal use only and cannot be duplicated, sold, or shared.

1.3. Live Training: Students are not granted access to live training sessions after they have concluded. However, there is no limit to the number of live training sessions a student can attend during the course.

1.4. Non-Transferability: Enrollment in the Dispatcher University course is non-transferable. Only the registered student is allowed to access the course materials, live training, templates, and community features. Sharing access or credentials with others is strictly prohibited.

1.5. Licensing for Templates: Students are granted licensing rights to use Dispatcher University templates for as long as they remain active, paying members. These rights are strictly non-transferable and expire upon membership cancellation or removal. Students are prohibited from duplicating, selling, or sharing these templates. Dispatcher University makes no guarantees regarding the results of using these templates. Students should consult with a licensed professional before using our templates or implementing training recommendations.

2. Payment Terms

2.1. Accepted Methods: All payments are processed through Skool, which uses Stripe for secure payment processing. Pricing plans include either monthly or yearly subscriptions.

2.2. Membership Requirement: Students must maintain an active subscription (monthly or yearly) to access course materials, templates, live training sessions, and community features.

3. Refund Policy and Money-Back Guarantee

3.1. Guarantee Offer: Dispatcher University offers a conditional money-back guarantee: Make $5,000/month within 6 months or your money back.

3.2. Eligibility: Refunds will only be granted if the following conditions are met:

• Completion of 100% of the course content.

• Completion of 100% of the assigned homework.

• Weekly submission of progress updates using the provided “Progress Update Template” for six consecutive months.

• Active application of course material for a minimum of six months.

3.3. Claim Period: Refund requests may only be made between six months and one year after the course purchase date. Refunds are not valid before six months or after one year from the purchase date.

3.4. Guarantee Limitations:

• Students removed from the course or Skool community due to violations of the conduct policy are not eligible for a refund.

• The money-back guarantee and refund applies only to the Dispatcher University course and not to the Truk.AI software or any other promoted services/products.

4. Student Conduct

4.1. Behavioral Standards: Students are expected to maintain respectful and professional conduct during live sessions, forums, and any interaction with course materials or the community hosted on Skool. Harassment, disruptive behavior, or any form of disrespect will not be tolerated.

4.2. Revocation of Access: Dispatcher University reserves the right to revoke access to the course, community, templates, and live training sessions at its discretion, including for any violation of the conduct policy or any other reason deemed necessary.

5. Intellectual Property

5.1. Ownership: All course materials, including but not limited to videos, templates, worksheets, and live sessions, are the intellectual property of Dispatcher University and are protected by copyright law.

5.2. Usage Rights: Students are granted a personal, non-transferable, and non-exclusive license to use the templates and course content for as long as they are active, paying members. Upon cancellation or removal, all access and usage rights are revoked.

5.3. Template Disclaimer: The templates provided in the course do not guarantee results. Students are advised to consult with a licensed professional before using the templates or implementing training recommendations.

5.4. Prohibited Actions: Sharing, reproducing, or selling course materials, including templates, is strictly prohibited.

5.5. Indemnification: Students agree to indemnify and hold harmless Dispatcher University from any claims, damages, losses, or legal fees resulting from the misuse, unauthorized sharing, reproduction, or sale of course materials.

6. Course Updates

6.1. Access to Updates: Students will have access to future updates or new versions of the course as long as they remain active, paying members of Dispatcher University.

7. No Guarantees Beyond Course Materials

7.1. Conditional Guarantee: While Dispatcher University provides tools, templates, and a proven system to start a truck dispatching business, individual success is not guaranteed. Success depends on the student’s effort, application of materials, and external factors beyond our control.

7.2. No Further Guarantees: No guarantees beyond the provided conditional money-back guarantee are offered regarding specific results or income.

8. Third-Party Platform Waiver

8.1. Platform Issues: Dispatcher University is hosted on a third-party e-learning platform (Skool). While we take reasonable steps to ensure access and functionality, we are not responsible for any technical issues, outages, or data loss caused by Skool or any third-party service providers. Any issues regarding platform access should be addressed with Skool directly.

9. Force Majeure

9.1. Unforeseen Events: Dispatcher University will not be held liable for any delay or failure to perform its obligations under these terms if such delay or failure results from causes beyond its reasonable control, including but not limited to acts of God, war, government orders, natural disasters, pandemics, strikes, or technical failures of the hosting platform (Skool).

10. Data and Privacy

10.1. Privacy Protection: Dispatcher University is committed to protecting your privacy and personal information. Any data collected from students, including but not limited to names, email addresses, and course progress, will be used solely for course-related purposes and will not be shared with third parties without your explicit consent. For more information, please refer to our [Privacy Policy].

11. SMS Consent and Terms

By opting into SMS communications from Dispatcher University, you agree to receive messages regarding important notifications, appointment reminders, and occasional promotional offers.

11.1. Consent to Receive SMS: By providing your mobile number, you consent to receive SMS messages from Dispatcher University, which may be sent using automated technology. Message frequency will typically be low, but could vary based on your engagement.

11.2. Message Frequency: The majority of messages will relate to appointment reminders and course updates, with occasional promotional offers.

11.3. Opting Out: To stop receiving SMS messages, reply with "STOP" to any SMS message. You may also contact us directly to unsubscribe.

11.4. Message and Data Rates: Standard message and data rates may apply, and you are responsible for any charges incurred from your carrier.

11.5. Privacy: Your data will be handled in accordance with our Privacy Policy. We will not share your information with third parties without your consent.

12. Affiliate Disclosure

12.1. Affiliate Links: Some links within the course or the Skool platform may be affiliate links, meaning Dispatcher University may receive a commission for purchases made through these links. We only recommend products or services that align with our values and the content of the course.

13. Dispute Resolution

13.1. Dispute Process: Any disputes arising from these terms or your participation in the course will first be addressed through mediation or arbitration, as an alternative to litigation. Binding arbitration will occur in the state of Wisconsin, governed by Wisconsin law.

13.2. Jurisdiction: These terms and conditions are governed by the laws of the State of Wisconsin, where the business is registered.

14. Limitations of Liability

14.1. Liability Limitations: In no event will Dispatcher University be held liable for any indirect, consequential, or incidental damages arising from the use of course materials or the platform.

15. Termination of Access

15.1. Access Termination: Dispatcher University reserves the right to terminate or suspend access to the course, community, or any related services at its discretion, including but not limited to the failure to comply with payment terms, violation of the conduct policy, or misuse of course materials.

16. Amendments to Terms

16.1. Right to Amend: Dispatcher University reserves the right to amend these terms and conditions at any time. Any significant changes will be communicated to students via email or the Skool platform. Continued participation in the course following any updates to these terms constitutes acceptance of the updated terms.

If you have any questions or concerns regarding our terms and conditions please direct them to: [email protected]